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| Posted: 10 Aug 2008 01:55 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Aug 2008 |
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| It looks like the Neoflix shopping cart doensn't work with Internet Explorer 6. Is this true? And if it is true, what can we do so that people with IE6 can still purchase the DVD? | ||
| Posted: 10 Aug 2008 18:05 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Aug 2008 |
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| Tech support got back to me right away. Internet Explorer is supported. The browser was not the problem. The problem was that many of my customers had their cookies disabled. For now, I have placed a message in the footer of my store, telling customers to enable their cookies. Hopefully Neoflix will add something like this to their default store so it will be clear to customers who have problems. | ||
| Posted: 12 Aug 2008 20:22 | ||
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Registered User Currently Offline |
Posts: 32 Join Date: Oct 2007 |
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Hi Joe,
We also added Java prompt over the weekend to detect the IE6 user without appropriate cookie settings and alert them. -B |
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