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Self-Distribution / Support Forums / Neoflix / Editing or deleting coupons
Posted:  25 Nov 2008 22:38
Hi JC

I was experimenting with coupons. I named one "cuy" for example, then wanted to change the terms. But once it's created, I can't seem to change, edit or delete. Is that the case? - Mitch
Posted:  29 Nov 2008 20:39
Hey Mitch,

My name is Jay Wong, I'm client services and tech support.  Currently, we only allow clients to edit the coupon once.  If you need to edit a coupon for whatever reason, feel free to contact me through email ( jaywong@magicrock.com ).
Posted:  29 Nov 2008 21:29
We've designed the coupons to be edited from the admin side (rather than the client side) for accounting reasons.  Frequent changes in the discount amount for each coupon will complicate the reconciliation process.  If our client services make those changes, they can inform those changes internally to accounting.
Posted:  29 Nov 2008 23:08
OK, got it. Thanks for clear response. It's easy enough (and recomended, I realize) to name and date a coupon/campaign.